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Ten Perilous Customer Complaints -- and What You Can Do About Them

In today's quality-oriented world, customers expect things to go right.  A serious problem can easily cost you a customer.  Systemic problems can cost you many customers.  Here's a list of ten deadly customer service problems that might plague your readers -- and ten handy solutions.  1098 words.  [Feature 0417]

in Customer Service |

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